We strive to provide excellent service to all our customers. Please note that all sales of the journal are final, and returns are not available for this product. We are committed to delivering quality products, and if you receive a defective or damaged item, please contact us within 2 days of receiving your order for assistance. For orders placed before March 29th the journal will be shipped by the end of March as it is a pre-order item. Once your order has been processed and shipped, you will receive a confirmation email with tracking information. Please be aware that shipping times may vary based on your location. We appreciate your understanding and support as 10% of your purchase go to The Pursuing Faith Foundation.